Shipping policy

At ZarqaMart, we’re dedicated to delivering your orders quickly, safely, and reliably across the Gulf region. Please review our shipping details below:

---

📦 Where We Ship

We currently deliver to:

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

---

🚚 Order Processing Time

• All orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed the next business day

---

📍 Estimated Delivery Times

Note: Delivery times may vary based on city and courier availability.

---

💳 Shipping Rates

• UAE: AED 15
   → Free shipping on orders over AED 150

• KSA: SAR 20
   → Free shipping on orders over SAR 200

Shipping fees are calculated automatically at checkout based on your delivery address.

---

🧾 Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number, so you can follow your delivery in real time.

---

🛑 Shipping Delays & Exceptions

We strive for prompt delivery, but delays may occasionally occur due to:

• Customs or import inspections

• Weather conditions or public holidays

• Courier service disruptions

Thank you for your patience and understanding in such cases.

---

📨 Incorrect Address Policy

Please ensure your shipping address is correct at the time of checkout.
ZarqaMart is not responsible for lost or delayed shipments due to incorrect or incomplete address information.

---

💬 Need Help?

Have questions about your order or delivery status?
We're here to help.

📧 Email: zarqamartofficial@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia